Terms of Service
Last updated: June 2026
Acceptance of Terms
By accessing or using GoodDelivery™ — including sending messages to our SMS or WhatsApp numbers — you agree to these Terms of Service. If you do not agree, do not use the service.
Description of Service
GoodDelivery™ provides a platform for logging and tracking shipment exception incidents. Users may receive operational shipment communications including shipment updates, incident notifications, participant invitations, requests for information, and operational status updates.
SMS Messaging
Message frequency varies.
Message and data rates may apply.
Reply STOP to opt out.
Reply HELP for assistance.
Carriers are not liable for delayed or undelivered messages.
User Responsibilities
You agree to provide accurate information when reporting an incident. You are responsible for ensuring that any phone number used to interact with the service is one you are authorised to use. You must not use the service for any unlawful purpose.
Limitation of Liability
GoodDelivery™ is provided "as is" without warranties of any kind. To the maximum extent permitted by law, GoodDelivery LLC shall not be liable for any indirect, incidental, or consequential damages arising from your use of the service.
Intellectual Property
GoodDelivery™ and its logo are trademarks of GoodDelivery LLC. You may not use them without prior written permission.
Governing Law
These terms are governed by the laws of the State of Delaware.
Changes to Terms
We may update these terms from time to time. Continued use of the service after changes are posted constitutes acceptance of the revised terms.